Model Number MMT-7008A |
Device Problems
Bent (1059); False Reading From Device Non-Compliance (1228); Device Displays Incorrect Message (2591)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 08/10/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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The customer reported via phone call the sensor had inaccurate readings that triggered threshold suspend alarm.The customer¿s blood glucose was 126 mg/dl and the sensor glucose was 70mg/dl at the time of the incident.Customer reported that he is having issue with needle breaking skin and called about that in the past.Sensor glucose and blood glucose difference was not within acceptable range.Insulin delivery was suspended due to sensor glucose value of 70 mg/dl.Threshold suspend limit in sensor settings was 58 mg/dl.The sensor cannula was also bent.The sensor will be returned for analysis.
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Manufacturer Narrative
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Inspected one opened/used sensor and found sensor retracted inside sensor.Unable to confirm customer received sensor damage due to customer returned opened/used.
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Search Alerts/Recalls
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