Without the benefit of examination and testing, coloplast is precluded from commenting on the condition of the device or the cause of the occurrence.Should additional facts prompt us to alter or supplement any information of conclusions contained in the original mdr or in any prior supplemental reports, a follow-up report will be submitted.
|
This follow-up mdr is created to document the evaluation of the returned device, the additional patient information, and the corrected device information received.A titan otr pump and two cylinders were received for evaluation.Examination and testing of the returned components revealed surface abrasion on all tubes and the strain relief of both exhaust tubes of the pump.A partial separation within abrasion is noted on the inlet tube of the pump.Testing revealed this not to be a site of leakage.No functional abnormalities are noted with the pump, cylinder #1, or cylinder #2.The information received indicated a malfunction - tubing leakage, but because no functional abnormalities were noted with the returned components, quality cannot confirm the complaint as reported.Management routinely reviews events such as this and monitors complaint levels.Additionally, events of this type are captured in the product risk documentation.Based on this information, no further corrective action is required at this time.
|