| Catalog Number |
03.615.009 |
| Medical Device Problem Code |
Device Operates Differently Than Expected (2913)
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| Health Effect - Clinical Code |
No Code Available (3191)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Device was used for treatment, not diagnosis.No patient involvement reported.Date of event: unknown.Device is an instrument and is not implanted/explanted.Complainant part is not expected to be returned for manufacturer review/investigation.The investigation could not be completed; no conclusion could be drawn, as no product was received.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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It was reported that during a routine inspection of consignment sets (field inventory) the following instruments were found to be in need of repair and/or replacement: the handle for a persuader for 4.0 mm rods does not operate properly making it very hard to squeeze.The retention clip for a rod introduction pliers for side-opening implants is splayed and does not hold the collar securely.The connector of the flex arm will not fit into the retractor.It's believed there is something wrong with the connection.There was no patient involvement and no additional information available.This complaint is for two (2) devices.This report is 2 of 2 for (b)(4).
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Additional Manufacturer Narrative
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(b)(4).The device was received and the product evaluation is in progress.No conclusion can be drawn.Date of report, date rec¿d by mfr: these dates were reported as 1/24/2018 in the initial report (b)(4) in error.The correct date is 1/23/2018.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Additional Manufacturer Narrative
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Dhr review was completed.Part: 03.615.009 , lot: 3775304 , manufacturing site: (b)(4), release to warehouse date: 10.May 2011.No ncrs were generated during production.Review of the device history record showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.Customer quality conducted an investigation of the returned device.Device condition: the persuader (part 03.615.009, lot 3775304, mfg 10may2011) was received at us cq requiring more force than intended to operate.The complaint condition was visually confirmed and consistent with the reported condition.The complaint condition was able to be replicated at us cq.Lot number review: dhr review showed no ncr¿s were generated during production.The material, and material properties of the returned part were determined to be conforming at the time of manufacture based on review of the dhr(s).Drawing review: the following drawing(s) was reviewed; top loading persuader: (mfg) and (current) during the investigation no product design issues or discrepancies were observed that may have contributed to the complaint condition.Conclusion: the complaint condition is confirmed as the persuader (part 03.615.009, lot 3775304) was received stiff.A device inspection, device history record review and drawing review were performed as part of this investigation.There is no indication that a design or manufacturing issue contributed to the complaint.While no definitive root cause could be determined it is likely that care and repeated sterilization caused the stiffness observed.No new malfunctions were observed during the course of this investigation.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.(b)(4).Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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