The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.The device has not been returned to the manufacturer for evaluation, as there was a verbal resolution.A lot history review (lhr) review is not possible, as no manufacturing lot number has been provided by the complainant.
|
Per surgery nurse: vision system #(b)(4) has frozen on her twice in the last few months.Freezing issue has occurred in the middle of procedure while advancing the picc while in the sherlock mode.The 2nd time the system froze, it then displayed a black screen with an error stating it would shut down and then it shut down.System is currently running up to date software (1.0.5).A keyboard, flash drive and sherlock 3cg sensor were connected to system at time of freezing.
|