Intuitive surgical, inc.(isi) received the instrument involved with this complaint and completed the device evaluation.Failure analysis confirmed the customer reported failure.For clarification, the instrument was found to have a broken pitch cable at the distal clevis hub.Motion was no longer intuitive at the wrist.The broken cable segment that contains the crimp was missing in the clevis.Missing crimp was approximately 0.046 x 0.032.The clevis did not exhibit any damage or wear marks.Isi has conducted a device history record (dhr) review for this device and did not find any non-conformances that were related to this reported event.The customer reported complaint does not itself constitute an mdr reportable event; however, the broken pitch cable found during failure analysis suggests that if the malfunction were to recur it could cause or contribute to an adverse event.
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It was reported that prior to the start of a da vinci-assisted surgical procedure, the tip of the small grasping retractor instrument was not holding.There was no report of fragment(s) falling inside the patient, patient harm, adverse outcome or injury.
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