Information in the referenced 'blocks' below was added/corrected within this mdr follow-up report: 'no' is being selected to clarify this single-use device was not reprocessed.
(lot# and expiration date) - during the follow-up, the customer provided the importer with the lot# of the reported defective device; therefore, the identification of the device's expiration was able to be determined.
The lot# (171309ac) and expiration date (01aug2022) of the reported device has been added to this follow-up mdr report.
The follow-up# has been updated to reflect the sequence of this follow-up mdr report being submitted.
The 'date of this report' is being updated to reflect today's submission of this follow-up mdr report.
Due to the reporting of the lot# from the customer, the 'approximate age of the device' (6 months) was able to be determined.
Therefore, the approximate age of the device is being added to this follow-up mdr report.
The date 'report sent to fda' reflects today's date for the submission of this mdr follow-up report to the fda.
The date 'report sent to manufacturer' reflects today's date for the submission of this mdr follow-up report to the manufacturer.
The manufacturer's email was inadvertently omitted and is being added to this mdr follow-up report.
This mdr follow-up report includes the mfr report#, therefore, this section is being completed where applicable.
This mdr follow-up report includes the mfr report#, therefore, this section is being completed where applicable.
Manufacturer's narrative: the manufacturer, niraj industries pvt.
Ltd.
Was notified of the complaint reported as highlighted within this mdr report.
Due to the customer failing to provide the manufacturer with the actual device, the manufacturer could not conduct an appropriate investigation to examine the reported device.
However, the manufacturer took remedial action to examine retain sample of the reported complaint batch located at their facility.
As all the device characteristics (i.
E.
Hardness, stiffness, handle fitting, sharpness) that can induce blade breakage were observed to be within specification.
The exact cause of the complaint cannot be established in absence of the defective sample.
The most probable cause of blade breakage could be excessive application of lateral force during procedure or any other abnormal use conditions.
As a cautionary measure, all the concerned persons have been educated to take care of all possibilities of blade breakage during process & inspection.
Based off the manufacturer's investigation results provided above, we are moving to close this complaint file and consider this mdr closed.
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