Model Number 989605414121 |
Device Problem
Positioning Problem (3009)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Evaluation of the transducer will be included in a follow up report upon its return and investigation completion.
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Event Description
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A customer reported an articulation issue with their x7-2t model transducer.There was no injury associated with this event.
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Manufacturer Narrative
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A thorough evaluation of the x7-2t model transducer identified extensive damage to the device.Performance testing revealed a failed articulation check.Examination of the transducer noted an alignment issue with the bending neck caused by structural damage to the bending neck link.Further evaluation under a microscope found that the teeth of this link had been warped which ultimately caused the reported articulation failure.Given the warping of these teeth and the apparent damage to the next link, the bending neck was likely subjected to significant force to deform the metal.These findings are indicative of improper handling and maintenance.
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Search Alerts/Recalls
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