Model Number MMT-551NAP |
Device Problems
Fluid/Blood Leak (1250); Loose or Intermittent Connection (1371); Device Displays Incorrect Message (2591)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 02/09/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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The customer reported via phone call that the insulin pump alarmed compromised force sensor system.The customer¿s blood glucose level was 178 mg/dl at the time of the incident.The customer reported that she was just reloading the pump.When she did it pushed, all the insulin out.When customer was priming her tubing and the insulin was squirting out instead of dripping.Customer states insulin is squirting out during the manual prime process.Customer states the drive support cap is flush.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan.The insulin pump will be returned for analysis.
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Manufacturer Narrative
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Compromised force sensor system alarm during the basic occlusion test due to loose or protruded drive support disk.Device received with corroded battery tube noted.No moisture damage on electronics and motor assembly noted.
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Search Alerts/Recalls
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