This unsolicited case from united states was received on 13-feb-2018 from patient.This case concerns a female patient (age unspecified) who received treatment with synvisc one and on the same day had skin issues, massive swelling lasting for day, lots of pain, very sick, flu like and stomach issues.Also, device malfunction was identified for the reported lot number.No past drugs, medical history, concomitant medications and concurrent conditions were reported.On (b)(6) 2017, patient received treatment with intra articular synvisc one injection once (lot number: 7rsl021; dose, indication and expiration date: not reported).On the same day, after the injection, patient had massive swelling lasting for day, very sick, flu like, stomach issues, skin issues and lots of pain.Corrective treatment: not reported for all events.Outcome: recovered for massive swelling lasting for day; unknown for rest events.An investigation was initiated as a result of an unexpected increase in the number of labelled adverse events received from the us market for synvisc one, lot 7rsl021.The product met all release testing at time of manufacture in june 2017.Retain samples were retested due to the unexpected increase in adverse events.Higher than expected endotoxin results were obtained.In addition, the presence of microbial contamination was also confirmed.The cause of these events is under investigation.Once this investigation is completed, corrective and preventive actions will be implemented.Seriousness criteria: important medical event for device malfunction pharmacovigilance comment: sanofi company comment dated 20-feb-2018: this case concerns a patient who has received synvisc one injection from the recalled lot and later experienced massive swelling, very sick, flu like, stomach issues, skin issues and lots of pain.A temporal relationship can be established with the product administration.In addition, the concerned lot number has been identified to have malfunction by the company, hence, the causal relationship of the events to the product cannot be excluded.
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