Samples received: there are no samples available.Analysis and results: as no batch number is received, the batch manufacturing record cannot be reviewed.We have not received any sample for analysis.Without any closed sample and/or more information, we cannot carry out an analysis in order to take a decision.Final conclusion: without samples we are not in position of studying if the affected product does not fulfil the specifications.In consequence, a proper analysis cannot be done.Nevertheless, we take note of this incidence and if any sample is received in the future, we will re-open the case and analyse it.Please note that when no samples are received our analysis is very limited.Corrective/preventive actions: according to our internal procedures, there is no need to establish corrective or preventive actions.Nevertheless, this complaint is recorded for trending analysis to assess if actions are needed in the future.
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