Here is a general overview of the issue that we have experienced with the medical exam lights in the wound clinic.We have made multiple repairs to a specific electrical connection where the light fixture meets the arm.At this connection (which is made by a molex connector) there is a complete meltdown causing failure of the light fixture.I
spoke with a technician for (b)(4) about the issue and he stated they have run into this issue and have since developed a new arm for the electrical connection.I feel that (b)(4) needs to provide us with the retrofit kit to make these lights both compliant and safe for the end user.As per my conversation with technician- he wasn't willing to absorb the cost of retrofit replacement even when these issues happened under original warranty.In my opinion these lights pose a safety hazard to staff and patients and should be taken out of service if we cannot come to a solution for the proper repair.I feel that we have formed a good baseline over the years- we have serviced these fixtures, so that if we can get some assistance from (b)(4) these lights are not a safe and reliable fixture to have in our facility.Manufacturer response for philips burton aim 50 a50sc unit, (brand not provided) (per site reporter).The issues are with the exam light itself and not the bulb.We've run into several dead ends trying to escalate this.We have contacted the manufacturer numerous times.I completed a midas 4 months ago.
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