| Medical Device Problem Codes |
Premature Discharge of Battery (1057); Structural Problem (2506)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2018, the reporter contacted animas, alleging a power (battery life w/ damage) issue.The reporter alleged the battery compartment was cracked, and was receiving frequent low battery warnings.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue may result in long term cessation of insulin delivery if the user is unable to resolve the alarm.
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Additional Manufacturer Narrative
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Follow-up #1: date of submission 23-mar-2018.Device evaluation: the device has been returned and evaluated by product analysis on 16-mar-2018 with the following findings: a review of the pump¿s black box and alarm history showed no evidence of a short battery life issue but showed multiple call service 240 (low battery) alarms due to normal battery wear.During investigation, the battery compartment was found to be cracked above and below the grip pad.During testing, the pump successfully completed the rewind, load, and prime steps without any power interruptions or issues.The pump successfully completed the 24 hour duration test without any power or reset issues.The pump¿s electrical draws were tested and found to be within required specifications.The pump cover was removed and there was no evidence of moisture or damage to the internal components.The original complaint of a battery life issue was unable to be duplicated.
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Search Alerts/Recalls
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