Catalog Number 328520 |
Device Problems
Bent (1059); Break (1069); Hole In Material (1293)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 02/14/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Medical device expiration date: n/a.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported before use of the bd insulin¿ syringe the spouse of the consumer reported the plunger rod and needle hub are bent/damaged.The plunger cap has a hole.There was no report of injury or medical intervention.
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Manufacturer Narrative
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No samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.If samples are received in the future the complaint will be reopened for further investigation.A review of the device history record was completed for batch# 7058827.All inspections and challenges were performed per the applicable operations qc specifications.There was one (1) notification (b)(4) noted that did not pertain to the complaint.Severity: s_1__; occurrence: a complaint history check was performed and this is the 1st related complaint for plunger cap damaged, the 1st related complaint for plunger rod bent and the 1st related complaint for needle hub bent on lot # 7058827.Based on the samples/photo(s) received the investigation concluded: unconfirmed: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned.Based on the above, no additional investigation and no capa is required at this time.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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Search Alerts/Recalls
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