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Investigation ¿ evaluation: the device was not returned for an analysis and no photos were provided.Without the complaint device, a physical investigation was not able to be completed.A document based investigation has been performed which includes a review of complaint history, the device history record, the instructions for use, and quality control data.The qc specifications and the design history files were reviewed and no gaps in the manufacturing or quality control documents were found.It was noted that these devices are 100% checked for damage and leaks during production.The device history record review noted there were no non-conformances related to this failure.A review of complaint history revealed this complaint to be the only reported complaint associated with the complaint lot number 8399872.Each zenith device is shipped with instructions for use (ifu), listing the indications for use, contraindications, warnings and precautions, and the correct deployment procedure.Per the ifu: upon removal from package, inspect the product to ensure no damage has occurred.Do not exceed maximum inflation volume.Adhere to balloon inflation parameters.Over-inflation of balloon may result in: damage to vessel wall and/or vessel rupture.Rupture of balloon.Do not use a pressure inflation device for balloon inflation.Balloon rupture can be caused by over-inflation, moving the balloon while inflated, patient vessel calcification, and/or inflating the balloon partially outside of the vascular prosthesis.It was stated that no calcification or tortuosity was observed in the patient.The physician stated that no resistance was felt during advancement of the balloon.Whether the balloon was fully inside the graft when inflated or not was reported as unknown.The inflation volume was also reported as unknown but at least the acceptable amount.Possible reasons for this rupture are over-inflation, inflation outside of the graft, and/or moving the balloon while inflated.Over inflation of the balloon would create a pressure within the balloon that could stress the balloon to the point of rupture.If the balloon was inflated partially outside of the graft, the balloon may inflate unevenly, increasing the risk of rupture at the edge of the graft or at the external stent if present.If the device was moved during inflation or in the fully inflated state, the material could have been subjected to abrasion by the graft or the aortic environment.This could weaken the balloon material to the point that the rupture occurred.Possible reasons for balloon rupture related to this complaint are over-inflation, inflation outside of the graft, and pulling on the balloon while inflated.These were determined by reviewing the event description and additional information provided.No photos were provided and the device was not returned.Patient anatomy was ruled out as a contributing factor due to information stating that no calcification or tortuosity was present.Due to lack of information, a definitive root cause could not be found for this failure.However, it is possible that user technique related to this occurrence as the three possible causes mentioned above are all the result of use error.There is no evidence to suggest that nonconforming product exists in house or in the field.It was determined that no further risk reduction activities will be required at this time.The appropriate cook personnel have been notified of this event.Per the quality engineering risk assessment, no further action is warranted.Monitoring will continue to be performed for similar complaints.
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