|
The international customer reported that, during a percutaneous transhepatic cholangiography (ptc) in which several neff percutaneous access sets were employed, the operator of the devices was reportedly having trouble with the wires that were provided in the sets.The wires appeared to become stuck in the introducer needles, and in at least one case, the wire sheared completely.The customer confirmed that no additional procedures were required as a result of the product problems, and no patient adverse events resulted from the issue.Additionally, no part of the defective devices remained in the patient.A device was kept for return, but as of the date of this report, no device has yet been received for evaluation.The customer did not report which of the four reported wires ended up shearing.Additional information regarding the complaint has been requested, but no answers have yet been provided.This report captures one of four devices which were employed in the same procedure and with the same patient.For the other three reports, please reference: manufacturer report # 1820334-2018-00648, manufacturer report # 1820334-2018-00649, manufacturer report # 1820334-2018-00650.
|