(b)(4).Concomitant medical products: unknown, unknown head, unknown, unknown, unknown cup, unknown, unknown, unknown stem, unknown.Customer has indicated that the product will not be returned to zimmer biomet for investigation.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.Multiple mdr reports were filed for this event, please see associated reports: 0001825034 - 2018 - 01709.Remains implanted.
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It was reported that the implant popped and has been making a cruching sound since installation.The patient is also experiencing pain, swelling, and difficulty standing for a long time.Attempts have been made and additional information on the reported event is unavailable.
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