| Model Number |
X SERIES |
| Medical Device Problem Code |
Device Displays Incorrect Message (2591)
|
| Health Effect - Clinical Code |
No Information (3190)
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Zoll medical corporation has not received the product for evaluation and this complaint is still under investigation.
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Event or Problem Description
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Complainant alleged that while attempting to treat a patient (age & gender unknown), the device displayed an "ecg disabled" message.Complainant indicated that the clinician turned the device off and then on to continue treating the patient.Complainant indicated that there was no adverse effect to the patient due to the reported malfunction.
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Additional Manufacturer Narrative
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The device was returned to zoll medical canada's service department for evaluation and the customer's report was not duplicated under testing.Review of the device activity log does show occurrences of the reported error message.The multi-function cable and multi-function cable receptacle were replaced as a precaution.Analysis of reports of this type has not identified an increase in trend.
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Search Alerts/Recalls
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