Catalog Number 10320055 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 02/27/2018 |
Event Type
malfunction
|
Manufacturer Narrative
|
The customer stated that repeat testing was performed to confirm correct results and a corrected report was issued.Also the customer stated that the operator resolved the issue remotely with siemens service support by changing out the cartridges.The customer is operational.The requested data files have been received for investigation.
|
|
Event Description
|
The customer reported discrepant total hemoglobin results between the rp 405 and a non-siemens hematology instrument.There was no report of injury due to this event.
|
|
Manufacturer Narrative
|
Siemens reviewed the data files provided.The available data suggests that the co-ox optical components were functionally correctly.No error messages were flagged with either of the rp405 measurements.Review of the event logs for the mcart installed at the time of the escalation indicates no thb slope or drifts errors immediately prior or after the discordant sample.The aqc results were within the expected ranges and the co-ox optical performance was within specifications.Root-cause for the low thb result compared to repeat analyses is unknown.
|
|
Search Alerts/Recalls
|