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(b)(4) based on the product analysis completed on 3/12/2018, this product event is now considered fda mdr reportable.Information regarding patient age, gender, weight, medical history, race, and ethnicity were not provided.Procode: krd/hcg.(b)(4).The product lot number was not reported.Initial reporter: the customer contact information, including title, occupation, phone number, fax number, and e-mail address was not provided.(b)(4).Complaint conclusion: as reported by a healthcare professional, abnormal friction was encountered between the coil delivery wire and the coil introducer of a 3 mm x 10 cm deltapaq 10 cerecyte thermo-mechanical detachable coil system (dcs) (cdf10031030/lot unknown).It is not known how the procedure was completed or if there was any injury to the patient.No further information was provided.The product was returned for evaluation.The green introducer was kinked.The embolic coil was located in the translucent introducer sheath near the green introducer.The resheathing tool was broken.The translucent introducer sheath was kinked where it exited the resheathing tool.There was a bend in the device positioning unit (dpu) core wire near the strain relief.The ball tip was intact.The embolic coil was kinked.The condition of the articulating joint and rh coil was obscured by the translucent introducer sheath.There was a small amount of plastic remodeling damage to the v-notch of the resheathing tool.The kinks in the embolic coil prevented it from being advanced or retracted.The lot number of the device is unknown.Without the lot number, manufacturing information cannot be reviewed.The reported customer complaint that there was resistance or friction in the introducer was confirmed.Kinks in the embolic coil prevented the device from advancing or retracting through the introducer.The kink in the green introducer and broken resheathing tool are both indicative of the application of excessive force.The kink in the green introducer is located approximately where the proximal end of the rotating hemostatic valve (rhv) would clamp to hold the introducer in place relative to the hub of the microcatheter.Applying lateral force while the introducer is clamped in the rhv can kink the introducer.Kinks observed in the embolic coil, which prevent advancement, could be the reason that excessive force was applied.The cause of the kinks in the embolic coil is not apparent from the condition of the returned device.However, 100% of devices are inspected in-process by advancing the embolic coil out of the introducer and retracting back in.Damage such as that observed in the returned device would prevent the embolic coil from advancing, and would be rejected.Thus, it is unlikely that the device left the manufacturing facility with the observed kinks in the embolic coil.Neither the product analysis nor the manufacturing review suggest that the failure could be related to the device manufacturing process.The exact cause of the event could not be conclusively determined; however, it is possible that procedural and handling factors may have contributed to the reported failure.As part of the post market surveillance program, information from this complaint is trended for statistical signals and corrective/preventive action may be triggered at a later time.Since there was no evidence to suggest the event was related to a manufacturing or design issue, no corrective actions will be taken at this time.The manufacturer will submit a supplemental report if new facts arise which materially alter information submitted in a previous mdr report.
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