The patient stated that she received many errors on her coagu-chek xs meter.The customer also stated that the display of the meter only showed partial information.Segments were missing from the result field of the display, so it was possible for results to be mis-interpreted.The date of the event was not known, but occurred approximately on (b)(6) 2018.The patient received the meter 5 years ago.No adverse events were alleged to have occurred with the patient.The meter was requested for investigation.The patient discarded the meter, so no further troubleshooting could be performed.
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