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The reported multifix s- ultra device, intended for use in treatment, was not returned for evaluation.A relationship between the product and reported incident cannot be established as the product was not returned.An exact root cause cannot be determined without evaluating the device; however, factors unrelated to the manufacture or design of the device that could have contributed to the reported event include: (1) excessive force applied.Or (2) levering the device during insertion.Excessive force or levering the product during or after insertion can result in damage to the product.
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