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No patient involvement was reported.Device is an instrument and is not implanted/explanted.Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.(b)(6).Without a lot number the device history records review could not be completed.The investigation could not be completed; no conclusion could be drawn, as no product was received.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Part: 357.405; synthes lot: 6722819; supplier lot: n/a; release to warehouse date: september 19, 2011; expiration date: n/a; supplier: 3-d medical machining, inc.; no nonconformance reports (ncrs) were generated during production.Review of the device history record showed that there were no issues during the manufacture of this product, and any subcomponents, which would contribute to this complaint condition.The following investigation flow was performed: device interaction/functional.Visual inspection performed at customer quality (cq) confirmed the condition of scratches, which agrees with the reported complaint condition.Functional test performed at customer quality (cq) confirmed the condition of the drill stop slipping on the drill bit, which agrees with the reported complaint condition.The returned drill stop was manufactured in september 2011 and is over 6 years old.No ncrs were generated during production.Review of the device history record showed that there were no issues during the manufacture of this product, and any subcomponents, which would contribute to this complaint condition.The complaint is due to the returned drill stop having been manufactured prior to a design change.A review of the current design drawing and the drawing revision at the time of manufacture was performed.The design history was found to impact the complaint condition.These changes improved the overall engagement of the drill stop plunger mechanism with the grooves of the stepped drill bit.During the investigation, no discrepancies were observed and the current design was determined to be suitable for the intended use when employed and maintained as recommended.Therefore, from a design perspective this complaint is valid but has been adequately addressed.The complaint is confirmed, was able to be replicated, and is due to the returned drill stop having been manufactured prior to a design change as well as the returned drill bit also having been manufactured prior to design change.A corrective and/or preventative action is already launched.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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