A medtronic representative reported that while outside of procedure, when setting up for a case the site was unable to get video on the navigation system.During troubleshooting, representative reported that the surgeon monitor was not.The surgeon monitor was unplugged and plugged in a monitor for another navigation system and the other monitor was working.Then the staff cart monitor was not working.Video spliter was bypassed for the staff cart monitor and the monitor began to work.Video splitter was swapped from other navigation system and both surgeon and staff cart monitors were working.Surgeon monitor cable was plugged into non-working surgeon monitor and video appeared.The subsequent procedure was completed with one of the external monitors.There was no patient present at the time of the issue.
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The suspect cable has been received by the manufacturer for analysis.As returned, the cable was failing a continuity test.It was found that there were broken tabs on the fischer connector not allowing the outer shell to seat, properly aligning the pins to the key.After establishing the correct orientation, the cable passed a continuity test with no opens or shorts.However, due to the damaged connector, the fischer connector cannot be re-assembled correctly rendering the cable unusable.A new cable was shipped to the site.A medtronic representative went to the site to test the equipment.The navigation system then passed the system checkout and was found to be fully functional.
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