Updated udi -- (b)(4).The valve was returned for evaluation.The valve was visually inspected; tears / cuts were noted in the silicone housing, needle holes over the needle guard, as well as biological debris were noted.The position of the cam when valve was received was 30mmh2o.The valve was tested for programming and failed the test; the cam mechanism did not move during the programming process.The valve was flushed; an occlusion was noted at the ruby ball.The silicone was cut just after the cam mechanism; the mechanism was unstuck.The valve was retested for programming and again failed the test; the cam mechanism did not move during the programming process.The valve was dismantled and was examined under microscope at appropriate magnification.Biological debris was found on the spring on the ruby ball, on the cam mechanism, on the base plate and in the valve casing.The cam magnets were tested, passed.A review of manufacturing records found that the device conformed to specification when released to stock.The root cause of the problem reported by the customer is due to the biological debris found on the spring on the ruby ball, on the cam mechanism, on the base plate and in the valve casing.The root cause for the tear/cut in the silicone housing is likely due to a handling issue.As noted in the ifu silicone has a low tear / cut resistance.Trends will be monitored for this and similar issues.At present, we consider this complaint to be closed.
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