| Model Number |
MODEL 100 |
| Medical Device Problem Codes |
Device Displays Incorrect Message (2591); Device Operational Issue (2914)
|
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
|
| Date of Event |
02/21/2018
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Additional information from the manufacturer's technical support representative stated that the customer received troubleshooting instructions and replaced the lifeband.The platform with a new lifeband was further tested and operated as expected with no further error message reported.The autopulse platform in complaint will not be returned for investigation.Therefore, a physical investigation will not be performed.A supplemental report will be filed if and when the product is returned and investigation has been completed.
|
| |
|
Event or Problem Description
|
|
The user reported observing multiple issues on the autopulse platform (sn (b)(4).First observed issue was recurrent user advisory (ua) 2 (compression tracking error) error messages where it was noted that whenever a ua 2 error message occurs, the plastic hooks on the sides of the platform snaps.The second observed issue was user advisory (ua) 45 (driveshaft not at "home" position after power-on/restart) error messages occuring atleast monthly.No known impact or patient consequence was reported.
|
| |
|
Search Alerts/Recalls
|