Merge unity pacs is designed to display a message to the user when an exam report fails to upload to the image server.In this instance, there was no evidence that the physician received the message warning that the report did not upload.It was not possible to determine if the message displayed on the screen for the physician when the report was first read and saved.Unity investigation showed the database was updated but the report did not upload to the server.Audit trail showed the exam was read, approved and saved.The exam was re-read by the physician.Station logs had truncated, therefore were unavailable for review.No other review/investigation will be performed for cause.
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Merge unity pacs is a medical image and information management system that is used for viewing, selection, processing, printing, telecommunications, and media interchange of medical images from a variety of diagnostic imaging systems.On (b)(6) 2018, the pacs administrator reported that no report was displaying for 2 exams that had been read.The unity tech's investigation showed one report is missing since the exam was using a combined report.The audit trail does show a "report save" event.The unity tech's investigation showed the report did not upload successfully, and would have to be recreated.The audit trail does show a "report save" event.The work station's logs had truncated, and were unable to be reviewed.While images are available, a finalized report not being available for subsequent review by the patient's physician could potentially result in a delay in care that could lead to harm.However, the customer did not allege any harm, serious injury or death as a result of this issue.(b)(4).
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