The facility reported a grey fluid dripping from their endoscopes when they are hung to dry after reprocessing in their advantage plus automated endoscope reprocessor (aer).The facility did not take the suspect endoscope(s) out of service when the grey fluid was noticed, thus there is potential for patient harm due to exposure to the unknown substance.The facility was unable to identify which endoscope was the source of the grey fluid.Medivators field service engineer visited the facility and confirmed their advantage plus aers are operating according to specification and do not contain a grey substance that would contribute to the grey fluid.The endoscope manufacturer uses a dry grey lubricant inside the endoscope and it is suspected this could be the source of the substance.It was reported the endoscope manufacturer sales representative was going to be visiting the facility.Medivators ra followed up with the facility regarding the visit and current status of the issue but was unable to get in contact with the facility.There have been no reports of patient harm.This complaint will continue to be monitored in the medivators complaint handling system.
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