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Device was used for treatment, not diagnosis.No patient involvement reported.Device is an instrument and is not implanted/explanted.Complainant part is expected to be returned for manufacturer review/investigation.The investigation could not be completed; no conclusion could be drawn, as no product was received.Device history records review was conducted.The report indicates that the: part number: 03.505.222.Synthes lot number: h214031.Supplier lot number: n/a.Release to warehouse date: 02-may-2017.Expiration date: n/a.Supplier: (b)(4).No ncrs were generated during production.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Patient code 3191 was used in the initial report to capture no patient involvement.Product development investigation was completed.At customer quality, the returned screw extractor was inspected and the complaint of broken tip was confirmed.Visual inspection performed at customer quality observed that one of the screw extractor tips was broken.Broken fragments were not received at customer quality.No new malfunctions have been identified.Whether this complaint could be replicated is not applicable because the device was returned damaged.Relevant drawings for the returned device were reviewed, and determined to be suitable for the intended design and application when used as recommended.Dimensional analysis at the broken region could not be performed due to post manufacturing damage and missing fragments.A device history review was performed for the returned instrument¿s lot number and no non-conformance reports, material review reports or complaint-related issues were identified with the lot number which may have contributed to the complaint condition.Also, based on the device history record review, there is no indication that any issues with material or material properties contributed to the complaint condition.While no definitive root cause could be determined it is possible that the device encountered unintended forces such as being dropped or damaged during usage or handling.During the investigation, no product design issues or discrepancies were observed that may have contributed to the complaint condition.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Reporter address and phone number.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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