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Model Number EIPW11 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
Injury (2348)
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Event Date 06/05/2015 |
Event Type
Injury
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Manufacturer Narrative
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Sunrise medical's legal team is currently investigating this claim.Investigation into this allegation shows that a replacement suspension spring kit was requested on 6/8/2015.Associated service record (dated (b)(6) 2015) reports that the gas struts were replaced.Replacement gas struts were requested by national seating and mobility on 6/8/2015.No report of injury was made at that time or subsequent to that time.There were no other service-related parts orders, service requests, or complaints reported between 6/5/2015 and (b)(6) 2018 (the date of receipt of claimant's case (b)(4)).Sunrise has not been able to determine the root cause since this incident and alleged injuries have never been reported to sunrise medical (us) llc.An email communication received on (b)(6) 2018 from (b)(6) of (b)(6) included an attachment of an amended complaint, case (b)(4), whereby the claimant ((b)(6)) filed a claim of injury against (b)(6).This is the first claim of alleged injuries received by sunrise medical (us) llc and does not detail what injuries may have occurred.Therefore, root cause analysis cannot be performed at this time until additional details are provided by claimant.
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Event Description
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On 3/11/2018 sunrise medical (us) llc received notification from dealer, (b)(6), that his patient ((b)(6)) has filed a lawsuit for injuries.The amended complaint states (in paragraph 7) "a defective seatbelt and front wheels that do not touch the ground, causing the plaintiff to be injured." paragraph no.8 in the amended complaint states that "plaintiff, (b)(6), suffered injuries and damages of a personal, pecuniary and permanent nature.".
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Search Alerts/Recalls
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