The reported disposable firstpass device, use in treatment, was not returned for evaluation.A relationship between the device and reported incident cannot be established as the product was not returned.From information provided, the first pass needle would not target the teeth in the upper jaw.A customer complaint cannot be verified due to the product was not returned for evaluation.Root cause is unable to determined; however the most possible cause may be due to incorrect suture or misuse of the device.The ifu was reviewed and was found to provide clear and thorough instructions for use.There are no indications to suggest the device did not meet product specifications upon release into distribution.
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The reported disposable firstpass device was used for treatment and was returned for evaluation.Relationship between the returned devices and reported incident was not established as the device was able to function as intended.The returned disposable firstpass device was returned in good condition.No visual discrepancies were observed.Per information provided, the needle would not target the teeth in the upper jaw.Based on our visual evaluation of the returned device, no visual discrepancies were observed.The trigger, lever and upper jaw on the returned device were able to function as intended.During functional evaluation the two step trigger performed as intended.Suture were successfully loaded into the needle and passed through a piece of foam used to replicate tissue.The customer's complaint was not verified due to the device performed within expected parameters.Possible factors for the complaint could be if excessive force is be applied to the device when manipulating soft tissue, bone, or hard objects.Tissue thickness may affect suture placement including stitch depth and needle entry point.There were no indications that would suggest that the device did not meet product specifications upon release into distribution.
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