Per complaint# (b)(4), 1645337-2018-02174, complainant reports a device malfunction for vendor part, nouvag implant machine md11.Doctor was placing a dental implant using kit and md11 for 1st time.The burs they used for placement of 5.2 x 11 wouldn't latch into handpiece.He couldnt drill to depth because bur kept coming out of handpiece.Doctor was able to complete procedure in same visit with a new handpiece.No patient impact was reported, however, if the reported malfunction were to recur, in worst case scenario, there might be a delay in procedure if the doctor did not have another handpiece available.Nouvag has been notified of the issue.
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