| Model Number |
9438-05 |
| Medical Device Problem Code |
Device Displays Incorrect Message (2591)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
03/09/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).
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Event or Problem Description
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Dexcom was made aware on (b)(4) 2018 that the display device showed a transmitter failed error on (b)(6) 2018.The device has been received for investigation.A follow-up will be submitted upon completion of device investigation.No additional patient or event information is available.
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Additional Manufacturer Narrative
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(b)(4).
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Event or Problem Description
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The transmitter has been received for evaluation.An external visual inspection was performed and passed.Voltage testing was performed and passed as the transmitter has voltage.A transmitter functional test was performed and passed.No share log data was available for review.The complaint confirmation of a transmitter failed error could not be determined.A probable cause could not be determined.No additional patient or event information is available.
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Search Alerts/Recalls
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