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The reported compliant device has not been returned to creganna medical to date, therefore a technical analysis could not be completed.Should the device be received at creganna medical in the future, the investigation report will be updated and a supplemental mdr containing the updated information will be filed with the fda.A review of the manufacturing documentation for the reported lot# 426577 and all of its subcomponents was completed and found that the device met its material, assembly and product specifications at the time of release to distribution.The review of the router and subsequent sub assembly routers did not highlight any anomalies.A similar complaint review was completed for lot# 426577 to determine if other complaints had been reported against this lot with a similar failure mode.No other device complaints from this lot were reported with the same reported failure mode.A ship history was not required to be performed at this time as the batch number of the complaint device is known.Based on a review of the risk documentation and information available, no updates are required to the risk documentation for the lotus device.There is no indication of a potential processing or design failure associated with this complaint.Thrombosis is considered as an anticipated procedural complication as noted within the instructions for use.From the information available, there is no evidence to indicate that the device was not used per the directions for use/product label.The root cause classification assigned to this complaint is 'anticipated procedural complication.' the definition of anticipated procedural complication is utilized when a device related root cause does not apply and the complaint is due to a known physiological effect of the procedure noted within the instructions for use, and or device labelling.This complaint was escalated to the quality management team.Based on the above conclusion no further escalation or corrective action is required at this time.We will continue to monitor for these complaint types.
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