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The following was reported on a spreadsheet which natus received from codman 12 march 2018: "as reported by medwatch (b)(4), a codman lumbar catheter sheared during implantation.The anesthesiologist met resistance so he pulled the catheter out, possibly leaving a piece in the patient." original intended procedure was lumbar drain insertion.Additional information has been requested.
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Additional information received 09may2018: no surgical delay reported.This was not a revision of one or more implants.(b)(6) 2018 sent 2nd attempt for complaint sample.(b)(6) 2018 sent 3rd and final attempt for complaint sample.(b)(6) 2018 no response on 3 attempts, action closed, invest.Notified.Natus completed their investigation on 09may2018.The investigation included: review of complaints history/ trend analysis.Device history record results: investigation summary as reported by medwatch (b)(4), a codman lumbar catheter sheared during implantation.The anesthesiologinst met resistance so he pulled the catheter out, possibly leaving a piece in the patient.Complaint sample was not returned to codman; therefore, an evaluation of the device could not be performed.Manufacturing record found no discrepancies when the device was released to stock.The cause(s) of the difficultyreported by the customer could not be determined.Complaint will be closed as 'no complaint sample returned to codman for evaluation'.If the complaint sample becomes available, this complaint will be reopened, and the respective evaluation performed.A review of complaint records for the previous 12 months could not be performed as no lot number information was provided.The most recent complaint and smt presentation was reviewed and did not show that this product family exceeded its upper control limit for complaints.Trends will be monitored for this or similar complaints.Investigation methods/evaluation results complaint sample was not returned to codman; therefore, an evaluation of the device could not be performed.A review of manufacturing record found no discrepancies when the device was released to stock.The cause(s) of the difficulty reported by the customer could not be determined.A review of complaint records for the previous 12 months could not be performed as no lot number information was provided.The most recent complaint and smt presentation was reviewed and did not show that this product family exceeded its upper control limit for complaints. root cause category undetermined : insufficient information failure code codman : product analysis : device not returned root cause description complaint sample was not returned to codman; therefore, an evaluation of the device could not be performed.A review of manufacturing record found no discrepancies when the device was released to stock.The cause(s) of the difficulty reported by the customer could not be determined. document rationale for no corrective action: no corrective action required based on the above evaluation.Trends will be monitored for this or similar complaints.This complaint is now deemed closed.
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