Model Number MMT-551NAL |
Device Problems
Improper or Incorrect Procedure or Method (2017); Device Displays Incorrect Message (2591); Moisture or Humidity Problem (2986)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 03/17/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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The customer reported via phone call that the insulin pump was exposed to moisture.Grandson dropped into pool.Customer states the pump is vibrating without an alarm.The customer¿s blood glucose was 165 mg/dl at the time of the incident.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The insulin pump will be returned for analysis.
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Manufacturer Narrative
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Insulin pump received with blank display due to moisture damage at electronic assembly.Also, moisture damage motor during visual inspection.Unable to perform operating currents, self test and displacement test due to blank display.
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Search Alerts/Recalls
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