| Model Number |
98814-65 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Information (3190)
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| Date of Event |
03/13/2018
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.The date of event is unknown.The device mfg date is unknown.All pertinent information available to abbott diabetes care has been submitted.
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Event or Problem Description
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Customer reported her adc blood glucose meter was "giving false readings" and that "because of the readings, (she) been at the hospital last year".Readings of 342 mg/dl and 261 mg/dl were reportedly obtained on the adc meter but it is unknown when these readings were obtained related to the reported hospital visit.No further information was provided by the customer as she declined to continue troubleshooting.There was no report of death or permanent impairment associated with this event.
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Additional Manufacturer Narrative
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No product has been returned.Extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.The useful life of precision xceed (xtra) meter is 5 years.As the manufacturing date of this product is before 2010, it has been in distribution beyond its useful life as of the case awareness date of (b)(6) 2018.Since the product exceeded its useful life, it is determined to have met specification when the product was released and through its lifespan.Therefore, no further investigation activities are required for the precision xceed meter.A dhr (device history review) for the precision strips was reviewed and the dhr showed the precision strips passed all tests before release.Retain testing was performed and all units performed within specification.All review activities conducted above, including but not limited to the final release testing specifically associated with the manufacture of this product, are sufficient information in order to show if the product has met specifications prior to release.If the product is returned, the case will be re-opened and a physical investigation will be performed.This also serves as a correction report.(initial reporter's) information and (pma510k#) were incorrectly documented in the initial mdr 30 day report.Both sections have been updated.(expiration date) has also been updated per case details.
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Event or Problem Description
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Customer reported her adc blood glucose meter was "giving false readings" and that "because of the readings, (she) been at the hospital last year".Readings of 342 mg/dl and 261 mg/dl were reportedly obtained on the adc meter but it is unknown when these readings were obtained related to the reported hospital visit.No further information was provided by the customer as she declined to continue troubleshooting.There was no report of death or permanent impairment associated with this event.
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Search Alerts/Recalls
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