No product was returned for inspection.No device lot number was provided so a device history record review and a complaint history review could not be performed.Appropriate documentation was reviewed and the following information was identified: healing collars ¿ for use with tapered screw-vent®, screw-vent® and trabecular metal¿ implants.Select the appropriate size healing collar for the platform of the implant and with appropriate height and emergence profile to fit the existing or desired tissue contour of the site.The healing collars are anodized with color-coding on the lower portion to indicate the implant platform diameter.The top surface of the healing collar is etched with three numbers to reference implant platform diameter, emergence profile diameter and cuff height.The numbers for implant platform and emergence profile show only the initial digit of the related measurement.Without the returned product, there is not enough evidence to form a conclusion on the reported event.Therefore, the complaint is non-verifiable.A singular cause cannot be determined.(b)(4).Event date not provided/unknown.Device brand name unknown.Device product code unknown.Device lot number and catalog number not provided/unknown.Device not returned for evaluation.
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