|
The customer states that while prepping the peg, the guide wire ruptured and detached from the tube causing it to partially perforate the gastric wall and was in the stomach cavity.They needed to restart with a new tube and due to the imminent risk of the bleeding and pneumo-peritoneum, the patient¿s hospital stay was extended.There was no patient injury as a result of the event.
|
|
Submission date: (b)(6) 2018 an investigation was performed for the reported customer complaint: ¿the customer states that while prepping the peg, the guide wire ruptured and detached from the tube causing it to partially perforate the gastric wall and was in the stomach cavity.They needed to restart with a new tube and due to the imminent risk of the bleeding and pneumo-peritoneum, the patient¿s hospital stay was extended.There was no patient injury as a result of the event.¿ a review of the device history record (dhr) for lot no.614585064x indicated the product was released meeting all quality standards.All dhrs are reviewed for accuracy prior to product release.In-process procedures are also in place to prevent nonconforming product in the manufacturing process.This ensures components and finished products meet all quality inspection standards.These controls include, but are not limited to: material verification/certification processes, dimensional specifications, statistical samplings, periodic audits, process inspections, machine maintenance/operation and personnel training and certification.No product/sample was provided for evaluation.No additional information, pictures or videos were received.Therefore, a comprehensive investigation was unable to be conducted.The reported customer complaint could not be confirmed.A root cause could not be determined.This complaint will be used for tracking and trending purposes.If information is provided in the future, a supplemental report will be issued.
|