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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC DAVINCI SI; SURGEON SIDE CONSOLE

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INTUITIVE SURGICAL, INC DAVINCI SI; SURGEON SIDE CONSOLE Back to Search Results
Model Number 380610-13
Device Problems Defective Component (2292); Device Displays Incorrect Message (2591); Device Operates Differently Than Expected (2913)
Patient Problem No Known Impact Or Consequence To Patient (2692)
Event Date 03/28/2018
Event Type  malfunction  
Manufacturer Narrative
Intuitive surgical inc.(isi) received the component involved with this complaint and completed the device evaluation.Failure analysis confirmed the customer reported failure.The power supply was installed into a test system and it failed at power up.This complaint is being reported due to a da vinci system malfunction rendering the da vinci system unavailable for use after the start of a surgical procedure.Although no patient harm occurred, if this malfunction were to recur it could likely cause or contribute to an adverse event.
 
Event Description
It was reported that during a da vinci-assisted sacrocolpopexy procedure, the customer received a ¿surgeon console not connected¿ message.The customer checked the breaker and the power to the outlet and both were correct.The technical support engineer (tse) had customer cycle the breaker and no lights came up on the console.The surgeon made the decision to convert and complete the procedure using traditional laparoscopic techniques.There was no patient harm, adverse outcome or injury reported.An isi field service engineer (fse) was dispatched to the facility and replaced the console power supply to resolve the issue.The power supply is a hardware component that supplies the surgeon side console (ssc) with power.
 
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Brand Name
DAVINCI SI
Type of Device
SURGEON SIDE CONSOLE
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
950 kifer rd.
sunnyvale
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
950 kifer rd.
sunnyvale
Manufacturer Contact
tabitha reed
950 kifer rd.
sunnyvale 
4085232100
MDR Report Key7422138
MDR Text Key105524747
Report Number2955842-2018-10132
Device Sequence Number1
Product Code NAY
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
K081137
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type other
Reporter Occupation Other
Type of Report Initial
Report Date 03/28/2018
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received04/11/2018
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number380610-13
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer04/05/2018
Date Manufacturer Received03/28/2018
Was Device Evaluated by Manufacturer? Yes
Date Device Manufactured06/20/2011
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Patient Sequence Number1
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