Coopersurgical, inc.Is currenty investigating the reported condition.Once the investigation is complete, a follow up report will be filed.(b)(4).Update 6/29/2018: investigation: analysis and findings; dhr review shows 3311-8g was made to wo-237118 in nov 2017 and was manufactured, assembled, inspected and tested per established procedures and there were no issues identified during the manufacture/in-process inspections.The lot is subjected to random aql sampling for qc test.During qc test, an aql sample size is taken from the lot and pull tested to 4 lbs, held for 60 seconds to ensure that there is no non-conformances.The complaint was not confirmed as the product was not returned for root cause investigation.The complaint entry mention that there were photograpnic evidence however, this was not provided when requested from the customer.Complaint entry mentions that the patient had "delicate/friable tissue by scrub team/surgeon" which may have attributed to the tearing of the vaginal wall.This may have been the cause of the tissue tear, as delicate tissue may be more prone to tear.A 4 year complaint history review for p/n 3311-8g did not have another occurrence of a tear of tissue.This may indicate to a usage error and not considered to be a manufacturing issue.Corrective actions: correction and/or corrective action; root cause not determined to be manufacturing defect.Complaint condition will be monitored for any developing trends.Reason: root cause not determined to be manufacturing issue.
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