Model Number FUSION |
Device Problem
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 03/21/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Patient information was unavailable from the site.Device manufacturing date is unavailable.A medtronic representative reported that the reported issue could be replicated when metal was brought near the system.The logs for the navigation system were reviewed by medtronic personnel.However, the logs provided no additional insight into the probable cause of the anomaly.
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Event Description
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A site representative reported that during functional endoscopic sinus surgery (fess), the navigation system became unresponsive.Site used another medtronic navigation system to complete the proceed.The procedure was completed with the use of navigation.No information was provided on delay to procedure.No known impact on patient outcome.
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Manufacturer Narrative
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Additional information: device manufacture date and unique device identification (udi) provided.Correction: product and related fields updated to proper value.The computer for the navigation system was returned to the manufacturer for analysis.The computer was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Manufacturer Narrative
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Correction: a medtronic representative went to the site to test the equipment.Testing revealed that the computer of the navigation system was replaced to restore functionality.The system then passed the system checkout and was found to be fully functional.The analysis of the computer of the navigation system was completed by medtronic personnel.Testing found that the cpu or mb of the computer had a failure.The hardware investigation found that the reported event was related to a hardware issue.This issue was documented in a medtronic navigation hardware anomaly tracking database.
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.
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Search Alerts/Recalls
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