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This case was reviewed and investigated according to the manufacturer's policy.It was reported during a planned diagnostic coronary procedure the manufacturer's wire was recognized by the system, zeroed and normalized.Prior to measurement, they were unable to cross the wire to the required location.No error message was displayed.No troubleshooting was performed.The procedure was completed without pressure measurement as diagnostic tool.No physical damage to the device was observed.No resistance was encountered.There was no status decline, evidence of an injury or any required intervention to prevent injury.No portion of the device became separated or detached within the patient.No embolization occurred.Vessel: unknown.Occlusion: unknown.Attempts to gain additional information have been unsuccessful.A visual inspection was performed on the returned device.The sensor was broken and the diaphragm of the sensor was missing.The distal coil was kinked and curved.Kinks and bends were observed along the hypotube.The guide wire was inserted into the wire bend test fixture.The torque device was then tightened and rotated in ¼ turn increments counterclockwise.Rotation did not successfully propagate through to the tip.Torque issues were observed.The probable cause of the wire movement failure is torque issues likely due to the kinked and curved distal coil.Torque issues likely impacted the wire's ability to navigate through the vessel.We were unable to conclusively determine how the failure occurred.Since the user reported the device was recognized by the system and no error message was displayed during the procedure.The sensor of the device likely became broken and missing some time after the procedure as damage to the sensor would have led to signal and connection failure.It is not possible to conclusively determine when or how the damage to the sensor occurred.The instructions for use (ifu) warn, never advance, torque or retract a pressure guide wire which meets significant resistance.The ifu also cautions, do not use product that has been damaged in any way as this may result in vessel damage, inaccurate pressure measurements and/or poor torque response.The pressure guide wire should not be advanced if resistance is encountered.The wire should never be forcibly pushed into a vessel.Any time that resistance is encountered, the wire should be withdrawn under fluoroscopic guidance.In some instances, the wire may kink and must be removed.The manufacturing documentation for this device was reviewed and the device met all quality and manufacturing release criteria.Additionally, complaints are monitored by monthly complaint review board process.This event is being reported because there is a potential for harm if the event were to recur due to the missing portion of the sensor.Though it is likely the damage occurred post-procedure, it cannot conclusively be determined when the separation occurred.
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