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It was reported that the needle of a bd micro-fine¿ u-40 1ml, 29g x 12.7mm insulin syringe was missing, and then found inside the barrel of the syringe.There was no report of exposure, injury or medical intervention.
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Investigation results: investigation summary: customer returned (1) 1cc, 12.7mm, 29g relion syringe in an open poly bag from lot # 7177610.Customer states that the needle was missing on one of the syringes and the customer noticed the needle inside the barrel of the syringe next to the rubber stopper.The returned syringe was examined and exhibited a broken cannula.The broken end of the cannula was received in the barrel of the syringe.Microscopic examination of the returned sample revealed characteristics such as residual bends on the broken hub end as well as on the free end, cracked adhesive and tubing ovality (deformation from the normally circular cross section).When viewed together, these are all indicators of bending/re-straightening mode of failure.Removal of some of the adhesive made this observation more apparent.The shield was also examined for any possible scrapes or cuts related by cannula recapping or improper shielding, however nothing was observed.A review of the device history record was completed for batch # 7177610.All inspections and challenges were performed per the applicable operations qc specifications.There were five (5) notifications [2000704730, 200704784, 200704853, 200704729, 200704852] noted that did not pertain to the complaint.Severity: s_1__; occurrence: a complaint history check was performed and this is the 1st related complaint for needle missing and the 1st related complaint for foreign matter (needle in barrel) on lot # 7177610.Based on the samples / photo(s) received the investigation concluded: confirmed: bd was able to duplicate or confirm the customer¿s indicated failure (broken cannula and cannula in barrel) possible root causes include bending/re-straightening of the cannula by the customer and putting it in the barrel.Based on the above, no additional investigation and no capa is required at this time.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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