Device Problem
Device Issue (2379)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2018, the reporter contacted animas, alleging a history/settings (history/settings issue) issue.The reporter alleged the pump was not calculating the basal rates accurately.Troubleshooting completed by animas customer support revealed the basal history did not match the active basal program.It was reported that the patient experienced a blood glucose level of above 250 mg/dl but below 500 mg/dl, without any other symptoms of hyperglycemia.This incident does not meet animas's definition of an adverse event.This complaint is being reported because there is an allegation against the delivery function of the pump.
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Manufacturer Narrative
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Date of submission 07-jun-2018 the device has been returned and evaluated by product analysis on 30-may-2018 with the following findings: a review of the pump history showed the total daily doses added up correctly and reflected the programmed basal rate target.The battery cap was not returned and all testing was performed with a test battery cap.The rewind, load, and prime steps were performed successfully.The pump was run for 24 hours with a 1 unit per hour basal rate and at the end of testing the pump correctly reflected the expected 24 units.The pump performed within specifications and the alleged inaccurate delivery issue was unable to be duplicated during the investigation.Unrelated to the original complaint, the battery compartment was cracked at the threads on the side.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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