|
Investigation results: two used units and two unused units were received for evaluation.Leak testing was performed on the used units and leakage was observed from a puncture in the tubing for each unit.We were unable to confirm the reported issue to the manufacturing process.Please note that each of the representative units were inspected and tested and met manufacturing standards.Reported defects were confirmed in 2 used samples received; however, both defect found tubing damaged and leakage, we cannot confirm or associate the defects to manufacturing process.These defects could be related with an incorrect use by the user because, the samples were found with the semi activated safety device and needle tip inside from tubing when the safety device was partially activated.Reported defects were not confirmed in the 2 representative samples.No damage in the tubing was found nor leakage.Dhr for lot number 4148785 was reviewed and no qns or other events were related to the complaint stated by the customer.Material 383335 with lot number 4148785 was manufactured on june 16, 2014.According to sampling plan applied for product performance, this lot was accepted and released.Order quantity: (b)(4) ea.During dhr review the qa tech takes 65 samples to inspect visually by (tubing damaged), no defects were found in final assembly.During this batch 125 samples were taken by qa tech for perform leak test between connections the product in final assembly, no leaks were found.Additionally all functional test meets specification criteria requested during manufacturing.Based on investigation results to date root cause cannot be determined; however, a possible cause could be by an incorrect use by user.No capa was opened since this issue could not be confirmed as manufacturing related.
|