The heater-cooler 16-02-80 is not distributed in the usa, but it is similar to heater-cooler 16-02-85, which is distributed in the usa (510(k) number: k052601).Livanova (b)(4) manufactures the heater-cooler system 3t.The event occurred in (b)(6).This issue was discovered by a livanova field service representative while on site performing service for an unrelated issue.During troubleshooting, the service representative traced the error to a seized patient pump 1, which could not be freed.The service representative indicated that a third party service provider would be contacted to replace the motor under the fco vacuum upgrade warranty.A review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.A definitive root cause could not be determined.Livanova (b)(4) will continue to monitor for this type of issue.Evaluated on site by livanova technician.
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