Model Number S7 |
Device Problem
Device Stops Intermittently (1599)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/06/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No parts have been received by the manufacturer for evaluation.Part not returned for evaluation.
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Event Description
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Medtronic received information regarding a navigation device being used for a cranial resection procedure.It was reported that they were in a case and the system became unresponsive.The site was navigating and they were unable to move the mouse.The "ctrl+alt+backspace" keys did not work, either.They rebooted the system and able to proceed with no delay.There was no reported impact on patient outcome.No further information was provided.
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Manufacturer Narrative
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A software analysis was initiated to determine the probable cause of the issue through known anomaly determination.Analysis found that the reported event was related to a software issue.This issue was documented in a medtronic navigation software anomaly tracking database.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system being used in a cranial resection.It was reported that the system became unresponsive.They were in navigate and could not move the mouse.The ctrl+alt+backspace didn't work.They hard shutdown the system and were able to reboot to proceed with no delay.No impact on patient outcome.
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Search Alerts/Recalls
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