Device/batch history record review was conducted which disclosed the following: lot: 7299731; was built and packaged on nfa line 1 from 27oct2017 through 01nov2017 for the quantity of (b)(4).Review disclosed no indication of the alleged defect as there were no reject activity findings throughout the build of this lot that would impact upon the quality relevant to the defect of the product as stated in the pir.All required challenge samples and testing during the build of the catheters was performed per specifications, in accordance with the in-process sampling plans.Sap (qn) database review subject code was an s1 severity ranking.Review was conducted for this mdr-level a investigation; which disclosed one non-related finished goods qn and no related reject activity findings relevant to the failure as stated in the pir associated with the lot number provided for this incident.The peura (end user risk analysis) was analyzed to determine the risk to customer.The analysis showed that due to low occurrence and limited severity, current risk is acceptable.Observations and testing could not be performed because units were not provided for investigation.Conclusions: confirmation of the defect as stated in the product incident report, could not be identified or confirmed and cause could not be determined, as the units described in the product incident report were not returned for evaluation and testing.Therefore, there was no physical evidence to confirm or to support manufacturing process related issues for the defect stated in the pir.Relationship of device to the reported incident: design ¿ vent plug/loose/missing: although the defect described in the product incident report was not confirmed or replicated because units were not provided for this incident; the failure of loose/missing vent plug as identified and confirmed with the photo provided for this incident is a known issue.The vent plug is inserted into the luer adapter at a specified force during manufacturing.This is a design issue; after the nexiva product goes through sterilization the fit between the flow plug and luer adapter becomes loose due to material relaxation.A formal corrective action will not be initiated at this time.Customer complaint trends are evaluated on a monthly basis.If the trend of a specific type of complaint warrants a formal corrective action, resources will be assigned at that time.
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