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This reportable event was identified during a voluntary retrospective review of all complaints since 2015 by the manufacturer (dutch ophthalmic research centre (b)(4)).Details of this activity were discussed with cdrh office of compliance ((b)(6)) during a tele-conference on (b)(6) 2017.The investigation showed that the cap inside, by the chamber for the o-ring is cracked.The chamber for the o-ring and the plastic part for fixating the o-ring was too tight.We have corrected this problem.The associated risk is injury by microbial, viral or prion infection (patient harm) , therefore upon retrospective review, this complaint was identified as reportable.The complaint is confirmed.All available information has been disclosed.The complaint has now been closed.
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