Due to fact that this is a legal claim, our legal department has been provided with the available facts from the customer.Zimmer (b)(4) (b)(6) legal department is well trained and passes all information concerning the case to our complaint handling department.The manufacturer did not receive devices or x-rays for review.Where lot numbers were received for the devices, the device history records were reviewed and found to be conforming.Review of event description: patient is medically precluded due to chronic pain.Surgical report: review of surgical report did not lead to new information regarding the reported event.Other information & sources: review of the complaint relevant documents did not lead to new information regarding the reported event.No further investigation required as this issue is known and addressed in (b)(4) (error pattern: potential early revision of the acetabular component due to loosening, implant migration or unresolved pain, higher ion release).At least one of these error patterns is observed in this event.Should any additional information that changes the assessment become available to us, or any extra demand be requested, we will reevaluate the case.Since this case is related to the issues for which zimmer implemented a corrective action there will be no further investigation.Zimmer¿s reference number of this file is (b)(4).The following reports are associated with this event: 0009613350-2018-00509, 0009613350-2018-00510, 0009613350-2018-00511.
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